Description

We are currently looking for an individual to join our team as Academic Advisor. Work that consists of offering academic advice to develop the student's academic planning effectively in the short and long term, ensuring compliance with established policies and procedures. Ana G. Mendez University serves a diverse student population, offering bilingual education to the community for traditional and non-traditional students. ESSENTIAL FUNCTIONS 1. Advise students in their short and long-term academic planning process and refer them if necessary to the different support areas. 2. Communicate with students from groups identified or referred by faculty or locate them in their classes (on ground, by phone, by email) to coordinate advisory meetings according to the retention work plan. 3. Identify the student's need to refer and follow up in the areas of academic goals, special needs, economic, personal, psychological, health, employment, etc. Use referrals by WEB. 4. Receive, analyze, and interpret the results of placement tests, credit transcripts, prerequisite courses, among other documents related to the student's academic record. 5. Assist in the resolution of conflicts or special situations with professor’s, administrative and service processes. 6. Relate the student to the educational resources and support services available. 7. Receive, evaluate, and manage referrals made by faculty about situations with students. 8. Help the student to create awareness of her strengths and areas of opportunity and promote the independence of criteria for proper decision-making. 9. Maintain continuous contact with the student to ensure their academic progress and completion of the enrollment process, thereby strengthening fiscal retention. 10. Create and maintain updated physical and digital files where details of the advice provided, and the contact form are recorded. Recording all the interventions carried out in the available technological tools. 11. Prepare reports on the assessments carried out and others required. 12. Carry out, keep academic evaluations up to date, and present progress reports and other reports that are required. 13. Assess students to verify that they have completed their degree and guide them through the graduation application process, using available tools. 14. Offer workshops to new students and those in monitored cohorts to meet retention and graduation goals. Additionally, guide them about the university, its services, and processes (Onboarding Process). 15. Distribute information to students about rules and regulations of the Institution, as well as other communications of interest to them. 16. Participate in the planning, evaluation, and implementation of the strategic plans of the Retention area. 17. Serve as a liaison between the student and staff of the different student and academic units, to resolve situations that affect the student's career goals. 18. Monitor students from their first year through graduation of active cohorts or assigned student population to support student academic success and mitigate SAP. 19. Offer personalized academic advising services to students by location or assigned programs and assist them in the course selection process. 20. Comply with the provisions of the Mechanized Attendance Registration Policy and the Performance Evaluation System.

Requirements

REQUIREMENTS 1. Bachelor’s degree in business administration, education or related area from accredited university. 2. Three (2) years of related work experience required. 3. Ability to express himself/herself effectively, verbally and in writing, in Spanish and English. 4. Understand the institution's interpretation of the FERPA rules for the disclosure of information to the student, faculty, and parents or guardians. 5. Demonstrate extensive knowledge of the academic policies and regulations that govern a university institution. 6. Interpersonal communication skills sufficient to communicate effectively with students, faculty, and administrators. 7. Ability to use the telephone and email or other alternative methods of communication. 8. Ability to prepare written reports and concise communications in Spanish and English. 9. Ability to establish and maintain effective interpersonal relationships with faculty, administrative employees, students, and the public.

Special Requirements

N/a

Benefits

Benefits Package: • Medical • Dental • Vision • Life Insurance • 401K Plan • Vacation days a year • Sick days a year • Academic Scholarship

Contact Information

Contact Email: N/a

Contact Telephone: N/a

It is the policy of Sistema Universitario Ana G. Méndez not to discriminate against any employee or applicant for employment on the basis of race, color, sex, age, pregnancy, marriage, marital status, family bond, social or national origin, social status, physical or mental disability, sexual orientation, gender identity, genetic information or condition, political affiliation, political or religious beliefs, on the basis of being a victim or perceived victim of domestic violence, sexual assault or stalking, on the basis of being in the military, former military,serving or having served in the Armed Forces of the United States or on the basis of veteran status. For more information, click here.

Employer with Equal Employment Opportunity and Affirmative Action for women, veterans, and people with disabilities.

We invite women, veterans, and people with disabilities to participate in the recruitment process.