Description

We are currently looking for an individual to join our team as Assistant Vice President of Student Financial Services. Work consists of assisting the Associate Vice president of Financial Affairs in developing, directing, coordinating, and supervising strategies aimed at strengthening the processes carried out in the Financial Aid and Bursar areas. In addition, it is responsible for staying abreast of the regulations applicable to aid programs and preparing development and training plans for Financial Assistance personnel in different areas of AGMU. Ana G. Mendez University serves a diverse student population, offering bilingual education to the community for traditional and non-traditional students. ESSENTIAL FUNCTIONS 1. Establish, together with the supervisor, the goals and objectives of the Student Financial Services area as part of the strategic plan of the Vice Presidency of Financial Affairs. 2. Direct, supervise, and evaluate the processes of the student financial aid services area. 3. Standardize core processes related to the area of Financial Aid on the campuses. 4. Develop and submit management reports, metrics and statistics related to your area, as required. 5. Ensure the proper functioning and compliance with federal regulations in managing Title IV funds in the AGMU Campuses. 6. Responsible for maintaining current campus certification for federal financial assistance programs and other aid programs. 7. Responsible for keeping the institution's ECAR up to date, including updates, new academic programs, locations, executive structure, and any other factors affecting this certification. 8. Ensure compliance with federal and state regulations for aid programs and students' eligibility in these programs through the implementation of monitoring and training. 9. Coordinate the disbursement of student aid funds and any changes in federal or state financial aid that impact the Institution's finances. 10. Interact with external agencies and companies related to financial aid administration services and systems. 11. Ensure that fund reconciliations are conducted as required by applicable regulations and institutional procedures. 12. Develop, implement, and oversee the outcomes of the Student Loan Default Management. 13. Recommend and lead initiatives to manage AGMU's default rate on students’ loans, ensuring the program remains available to students. 14. Coordinate with the Comptroller to develop strategies for optimizing AGMU income collection, with a primary focus on accounts receivable from both active and inactive students. 15. Ensure compliance with the periodic reports required by state and federal entities that qualify the institution for student aid programs and bursar operations. 16. Evaluate and recommend the implementation of changes in the fiscal operations of the Bursar Offices. 17. Review and ensure the implementation of the bursar area's payment policy and other policies and procedures. 18. Develop schedules for fund disbursement, collection activities, and refunds. 19. Assess and process credit notes, dues, exemptions, and balance transfers. 20. Keep balance collection procedures up to date for both active and inactive students. 21. Submit inactive accounts to collection agencies and legal counsel as necessary. 22. Ensure the Cost Bulletin and Cost of Attendance remain up to date in coordination with the academic area. 23. Establish security controls that allow income received to be deposited by established rules and procedures. 24. In collaboration with the registrar's office, provide updated information for the platforms of the Veterans agencies, the Department of Defense, ArmyIgnitEd, and other relevant entities. 25. Advise the directors and staff of the bursar offices on matters related to the management of collection services for active and inactive students. 26. Recommend creating and updating cost rules, details, and payment codes. 27. Supervise processes on all matters related to student aid programs and bursar offices. 28. Attending internal and external audit processes and their respective reports. 29. Ensure that the structuring of information systems remains updated and in compliance with state and federal regulations. 30. Implement compliance and ethics protocols for employees who are involved in the administration of financial aid and collections. 31. Develop and implement training plans for employees in the Financial Aid and Bursar areas in compliance with the latest regulations on Financial Aid procedures and policies. 32. Ensure confidentiality in processes, transactions, and document management. 33. Responsible for communicating applicable provisions and regulations to the institutional community. 34. Supervise and evaluate associates assigned to your area.

Requirements

REQUIREMENTS 1. Master’s degree in business administration, or related area. 2. Five (5) years of experience in a similar position in an educational institution. 3. Ability to express himself/herself effectively, verbally and in writing, in Spanish and English. 4. Extensive knowledge of the processes and regulations required for the administration of financial aid, federal loan programs and bursar operations. 5. Knowledge of the fiscal operations of the bursar offices. 6. Knowledge of the functioning and compliance with federal regulations in managing Title IV funds. 7. Ability to manage multiple projects simultaneously. 8. Ability to attend to and relate to high-level management personnel. 9. Experience in the development and implementation of projects and in the preparation of work plans. 10. Interpersonal communication skills sufficient to communicate effectively with students, faculty, and administrators. 11. Knowledge of modern principles and practices in administration. 12. Knowledge of the organization and functions of an academic institution. 13. Excellent leadership and teamwork skills. 14. Knowledge and experience in the use and management of technological and programing equipment (Word, Excel, PowerPoint, Teams, among others). 15. Demonstrate mastery of business productivity technological tools as well as remote communication technologies to support their functions and offer services physically and remotely.

Special Requirements

N/a

Benefits

Benefits Package: • Medical • Dental • Vision • Life Insurance • 401K Plan • Vacation days a year • Sick days a year • Academic Scholarship

Contact Information

Contact Email: N/a

Contact Telephone: N/a

It is the policy of the Sistema Universitario Ana G. Méndez not to discriminate against any employee or job applicant on the basis of age, race, color, sex, gender identity, actual or perceived sexual orientation, national origin, physical or mental disability, genetic information, social status, marital status, political affiliation, political or religious beliefs, being or being perceived as a victim of domestic violence, sexual assault, or stalking, military status, veteran status, serving or having served in the United States Armed Forces, or any other characteristic protected by local, state, or federal laws. For more information, click here.

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