Description
We are currently seeking a passionate and experienced individual to join our team as our Financial Aid Officer. Responsibilities include guiding prospective, new, and active students on services related to Financial Assistance, aligned with the enrollment priorities, and with the support of the automated processes of the AGMU information systems in compliance with the institutional policies and standards established by the agencies that grant the funds; and, of evaluating the student’s eligibility for state and federal financial aid.
Ana G. Mendez University serves a diverse student population, offering bilingual education to the community for traditional and non-traditional students.
ESSENTIAL FUNCTIONS
1. Provides financial aid counseling to students for scholarship, loan, and other federal and state grant programs and their eligibility requirements.
2. Assists the students with financial aid application process and the necessary documents to collect to determine their eligibility.
3. Reviews the Verification and C-Match student lists, actively works each case, and evaluates eligibility as part of the verification and validation process.
4. Identifies the incomplete student file and follows up to complete the process.
5. Complete the verification process in institutional systems.
6. Indicates the status of the student's financial aid application.
7. Collects and evaluates document information to process professional judgment.
8. Collects and process student Entrance and Exit Interview documents and update institutional systems.
9. Evaluates and determines the student loan eligibility (federal and private loan), including evaluation of the previous federal loan history and updates institutional systems.
10. Creates and sends communication to students.
11. Maintains good communication with Finance and other student services offices.
12. Participates in the enrollment process with financial aid orientations.
13. Maintains the student's financial record up to date.
14. Collaborates and supports the site retention plan.
15. Maintains and correctly manages confidential information in accordance to FERPA Regulations.
Requirements
REQUIREMENTS
1. Bachelor's degree preferably in business administration or related field.
2. Two (2) years of experience in a similar role.
3. Ability to express himself/herself effectively, verbally and in writing, in Spanish and English.
4. Demonstrate mastery of business productivity technology tools and remote communication technologies to support his/her functions and deliver services physically and remotely.
5. Knowledge of the application of the 1974 FERPA federal law related to confidentiality in handling students' educational records.
6. Knowledge in applying funds eligibility under any program administered by the U.S. Department of Education.
7. Knowledge in offering services related to assisting the student in completing the FAFSA and the allocation of financial aid, among others.
8. Mastery of simple mathematical calculations and analysis.
9. Good interpersonal relationships
10. Mastery in the management of technological equipment and its programs.
11. Oriented to teamwork and customer service.
12. Discretion and confidentiality.
Special Requirements
FEDERAL STUDENT LOAN REPAYMENT COMPLIANCE Repay his/her federal student loans as required, if applicable, to avoid embezzlement and, in this way, obtain access to the U.S. Department of Education’s da
Benefits
Benefits Package:
• Medical
• Dental
• Vision
• Life Insurance
• 401K Plan
• Vacation days a year
• Sick days a year
• Academic Scholarship
Contact Information
Contact Email: N/a
Contact Telephone: N/a
It is the policy of the Sistema Universitario Ana G. Méndez not to discriminate against any employee or job applicant on the basis of age, race, color, sex, gender identity, actual or perceived sexual orientation, national origin, physical or mental disability, genetic information, social status, marital status, political affiliation, political or religious beliefs, being or being perceived as a victim of domestic violence, sexual assault, or stalking, military status, veteran status, serving or having served in the United States Armed Forces, or any other characteristic protected by local, state, or federal laws. For more information, click here.
Employer with Equal Employment Opportunity and take affirmative action to recruit protected veterans and individuals with disabilities.